Exam Taker Policy

Introduction

Welcome to Zero Cheating. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online service designed to prevent and detect cheating during online assessments ("the Service"). Please read this Privacy Policy carefully.

By accessing and using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

Definitions

In this Privacy Policy, the following terms shall have the meanings set out below:

1. "Zero Cheating" refers to the online service and platform provided by ZeroCheating Inc designed to prevent and detect cheating during online assessments.
2. "Service" refers to the Zero Cheating platform, including its features, functionalities, and associated technologies used for monitoring student activity during assessment sessions.
3. "Institution" refers to the educational institution or organization that has implemented the Zero Cheating service for the purpose of maintaining academic integrity during online assessments.
4. "Assessment Sessions" refers to the designated periods in which students are required to complete online exams or assessments using the Zero Cheating service.
5. "Recorded Data" refers to the audio, visual, and other data collected by the Zero Cheating service during assessment sessions, which may include recordings of students taking exams and capturing their computer screens in a limited capacity, and for authentication purposes only.
6. "Automated Processing" refers to the use of algorithms and computational techniques by the Zero Cheating service to analyze recorded data and generate additional information for the evaluation of student performance and conduct.

Data Collection

We collect information from you in a variety of ways, including, but not limited to:

1. Personal Information: This may include your name, email address, and other identification-related information. Personal Information may be collected during registration or during the use of our Service.
2. Technical Information: We may collect technical information such as your IP address, device type, operating system, and browser type. We also collect information about your activity on our Service, including pages visited, links clicked, and other behavior-related data.
3. Recorded Data: We collect data during Assessment Sessions, which may include audiovisual recordings, screen captures, mouse movements, keystrokes, and other related data. This data is used for the purpose of proctoring online assessments and ensuring academic integrity.
4. Automated Processing Data: We use Automated Processing on the Recorded Data to generate additional information related to student performance and conduct. This includes patterns of behavior, deviations from normal behavior, and other indicators of potential academic dishonesty.
5. Other Information: We may collect other information as necessary to facilitate and optimize the Service, comply with legal obligations, and fulfill other purposes described in this Privacy Policy.

Use of Information

The information we collect is used for the following purposes: 

1. Provide and Improve the Service: We use your information to provide and maintain our Service, enhance user experience, and improve the effectiveness of our cheating detection and prevention tools.
2. User Support: We use your information to respond to customer service requests, provide support, and address technical issues.
3. Research and Development: We use your information to understand user behavior, improve our algorithms, and develop new features and functionalities.
4. Legal Compliance: We use your information to comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights or those of others.
5. Communication: We use your information to communicate with you, including responding to your inquiries, providing technical support, and sending service-related communications.

Disclosure of Information

We may disclose your information under the following circumstances:

1. With Institutions: We may share your information with the Institutions for the purpose of verifying identity, conducting assessments, evaluating student performance, and ensuring academic integrity.
2. For Legal Reasons: We may disclose your information where we believe it’s necessary to comply with a legal obligation or in connection with a legal claim, to protect our rights, or the rights of others.
3. In Business Transfers: In connection with a business deal (or potential business deal) such as a merger, acquisition, consolidation, sale of assets, or in the unlikely event of bankruptcy, information about our users may be among the transferred assets.

User Conduct

As a user of our Service, you are expected to adhere to a set of rules and conduct guidelines to ensure a fair and secure assessment environment. Failure to comply with these rules may result in penalties as per your Institution’s academic policies.

Exam Taker’s Responsibilities

As an exam taker using our Service, you are expected to adhere to certain responsibilities. These responsibilities are outlined in this section.

Special Accommodations

Zero Cheating is committed to providing equal opportunities for all exam takers. If you require special accommodations, please reach out to the relevant authority at your Institution.

Complaints and Appeals

If you have any complaints or concerns, we encourage you to follow the complaint and appeals procedures established by your Institution.

Governing Law

This Privacy Policy and your use of the Service are governed by and construed in accordance with the laws of the state of Florida.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. All updates will be posted on this page. Your continued use of the Service after the effective date of any modification to the Privacy Policy will be deemed to be your agreement to the changed terms.

Data Retention

We retain your Personal Information for as long as it is necessary and relevant for our operations. We also retain Recorded Data in accordance with legal, academic, and reporting obligations. Our data retention periods are determined based on the nature of the data and the purpose for which it was collected. At the end of these periods, your data will either be deleted completely or anonymized.

Data Security

We understand the importance of your privacy and maintain security measures to protect your personal information and Recorded Data. These measures include data encryption, secure servers, and other technical and organizational measures. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed towards children under the age of 13, and we do not knowingly collect Personal Information from children under 13 without obtaining parental consent in compliance with the Children’s Online Privacy Protection Act (COPPA). If we learn that we have collected information from a child under the age of 13 without parental consent, we will delete that information as quickly as possible.